Refunds Policy

REFUND POLICY

We want you to love every purchase from Venasque.

If you’re not completely satisfied, we’re here to help.

Returns

Items may be returned within 30 days of delivery.

Returned items must be:

* Unworn
* Unwashed
* In original condition
* With original tags attached

⸻

Non-Returnable Items

For hygiene reasons, the following items cannot be returned:

* Bodysuits
* Swimwear
* Lingerie
* Earrings
* Gift Cards

unless they arrive damaged or defective.

⸻

Damaged or Incorrect Orders

If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery.

Include photographs of the product and packaging.

We’ll arrange a replacement or issue a full refund where applicable.

⸻

Refund Processing

Once your return is received and inspected, refunds will be processed to your original payment method within 5–10 business days.

⸻

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

⸻

Contact

For return requests or questions:

infovenasque@gmail.com