Shipping Policy

SHIPPING INFORMATION

 At Venasque, we are committed to delivering your order as quickly and securely as possible.

Processing Time

All orders are carefully prepared and dispatched within 1–3 business days after payment confirmation.

During high-demand periods or promotional events, processing may take slightly longer.

⸻

Delivery Times

Estimated delivery times:

United Kingdom

* Standard Shipping: 5–8 Business Days

Europe

* 6–10 Business Days

United States & Canada

* 7–12 Business Days

Australia & New Zealand

* 8–14 Business Days

Please note that delivery estimates may vary depending on customs clearance and local courier services.

⸻

Order Tracking

Every order includes a tracking number.

Once your package has been dispatched, you will receive a confirmation email with tracking details.

⸻

Shipping Costs

Shipping fees are calculated during checkout.

We also offer Free Shipping on qualifying orders during selected promotions.

⸻

Customs & Duties

International orders may be subject to customs duties or import taxes depending on your country’s regulations.

These charges are the responsibility of the customer.

⸻

Lost or Delayed Orders

If your order is significantly delayed or appears lost, please contact our customer support team.

We’ll work directly with the shipping carrier to resolve the issue as quickly as possible.

⸻

Need Assistance?

Our Customer Care team is always available to help.

Email:
infovenasque@gmail.com